Looking to join the Applied team?!

Take a look at the opportunities below and get in touch!

Account Manager


Reporting to CEO

Location London studio

Hours 40 per week

Description

Applied Wayfinding is seeking an experienced Account Manager to work as part of the delivery team to execute projects on time and on budget. You will also be a key member of the commercial team seeking new business opportunities, whilst forging strong client relationships to maximise the value of key accounts.

Applied Wayfinding is an international design agency with unique expertise in creating legible systems for complex environments. Our approach and methods have evolved from many years of experience in developing world-class wayfinding and placemaking schemes for cities, campuses, parks, mixed-use developments and internal spaces. The international nature of the role may mean being available at times outside the standard work day and includes occasional travel.

In this role you will

Be based in our London studio where you will have responsibility for the delivery of a number of projects and you will own the client relationship from start to finish. You will find great satisfaction in ensuring the client has a high quality and high value experience, using your communication skills to translate technical or conceptual information so it is easy for everyone to understand. You will be highly adaptable and will be comfortable letting the day’s events and people’s requests determine what requires attention. You will enjoy managing all the variables, with a high level of commercial awareness, seeking maximum productivity and understanding the right combination of people and resources to accomplish the project.

Requirements and responsibilities 

  • Project manage multiple projects with significant variations in budget
  • Own the client relationship, from successful on-boarding to project completion
  • Maximise the value of key accounts by continually seeking new opportunities
  • Devise and implement ‘land and expand’ strategies
  • Estimate deliverables along with project leads to produce timelines and costings for projects and proposals
  • Manage resource in a tight scheduling environment to ensure projects receive adequate resourcing
  • Ensure the team is on track with key deadlines and maintain a detailed understanding of project scope
  • Advise on management, administration and acquisition of subcontractors
  • Maintain project documentation and tools in order to communicate progress and issues to all internal and external stakeholders
  • Establish timeline, meeting cadence and document control both internally with the team and externally with the client
  • Manage project forecasting and invoicing process
  • Provide general support and advice to the studio on resource and infrastructure development
  • Support the recruitment process for new team members

Skills and Experience

  • 3+ years Account Manager experience dealing directly with clients
  • The ability to quickly earn the trust and confidence of the project teams and clients at all levels
  • Confident and comfortable with sudden requests and unforeseen detours
  • Ability to stay productive when competing demands pull you in different directions at once
  • The ability to distil complex information into an easily understandable format
  • Experience working with teams running project programmes and budgets for high-value clients
  • Comfortable with public speaking
  • Proficient in excel, G suite, Mac OS
  • Fluent in one or more additional languages a distinct advantage

Why Applied Wayfinding?

  • Competitive salary
  • 23 days annual holiday allowance
  • Flexible working 
  • Pension contribution
  • Opportunity to join us at an exciting time of growth
  • Committed to people and planet; working towards B-Corp certification

 

How to apply

Please send us an email to jobs@appliedwayfinding.com. Please attach a cover letter + CV saved as one document with your last name and position title. For example Smith Account Manager

In your cover letter, we will be looking for why you are interested in working for Applied Wayfinding, how your qualifications have prepared you for this role and why you are the best candidate.

Closing date: Monday 23rd March 2020

We appreciate your interest in this role and taking the time to apply, we expect a high volume of responses and we may only be able to communicate to those applicants that meet the qualifications. If you haven’t heard from us within 21 days of the closing date then you have been unsuccessful on this occasion.

Mid/Senior Product Designer


Location: London + occasional travel

Applied Wayfinding is looking for a talented full-time product designer with a passion for wayfinding and helping people navigate their environments. Please note that this role is physical product/industrial design position, and not UX/UI related. 

Role

You will be working alongside Applied’s Wayfinding, Strategy & Information Design teams to deliver interior and exterior wayfinding systems from concept to design intent level. The role is centred around the design of signage objects and placemaking elements. You will be tasked with design detailing with respect to scale, integration with surroundings, colour, materials, finish and production method, especially with respect to environmental considerations.

You will be working across multiple projects at all times, but with the time and space to ideate and craft beautiful and functional product design solutions. You will be the core product designer on your project teams, supported by Applied’s Product Design Lead.

Responsibilities

Project work & collaboration

Applied’s product designers quickly ideate, visualise and iterate their design concepts, and craft those concepts into refined detailed designs, finally delivering flawless technical design intent drawings. You will be expected to be involved at every stage of the product design process.

Applied appreciate a collaborative approach across teams and projects. You will, therefore, be on-hand to provide expert product-based knowledge and opinion on projects you are not necessarily involved with on a day-to-day basis. Additionally, you will collaborate with external project teams, be those Applied’s project partners or our client’s employed consultants.

Applied believes in strong opinions, loosely held. You will be confident in asserting your opinion but respond well to constructive feedback or guidance in all your interactions.

Client-facing communication

You are confident articulating design solutions and will liaise directly with clients through written and verbal communication. You will be preparing and delivering product design aspects of client presentations alongside your colleagues.

Sign manufacturer liaison

You will work directly with both speculative and appointed signage manufacturers at all stages of the design process.

Research & innovation

You will maintain an awareness of newly installed wayfinding work by others. You will stay informed of current trends in the signage/wayfinding/place branding sector, as well as the wider design world.

We believe in delivering design with environmental impact considered a given. You will seek to understand how the company’s design work can make zero, or positive environmental impact at all stages of the lifecycle; including material extraction, production, installation, use, updating, removal and disposal.

Experience

  • A Bachelors and/or a Masters level degree in Product and/or Industrial Design.
  • A minimum of 3 – 5 years of professional product/industrial design working experience.
  • Experience in the sign design industry is preferred, but not required.

Skills

  • You will be highly organised with good time management skills.
  • You have an expert eye for detail, and share our motivation to deliver designs of the highest quality.
  • A strong understanding of material selection and an awareness of industry standards are required. 
  • Clear verbal and written communication with colleagues and clients.
  • Adobe Creative Suite – especially InDesign, Photoshop & Illustrator
  • 3D CAD software – ideally Vectorworks
  • 3D visualisation/rendering software – ideally KeyShot
  • Working knowledge highly preferable: Google G Suite applications including Docs, Sheets and Slides

How to apply

If you feel you have all of the skills and experience required, then we would love to hear from you. To apply, please submit: your CV, portfolio, cover note, indication and current availability to: jobs@appliedwayfinding.com and title your email ‘Mid/Senior Product Designer’.

Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within three weeks, please assume you have been unsuccessful on this occasion.

 

US Business Development Manager


Location: New York + some travel

Reporting to: Global Commercial Director

We are seeking an intelligent, driven Business Development Manager intended to evolve our growing North American Business.  We work in leading cities on transit systems, with globally recognized companies and brands. See our projects here: www.appliedwayfinding.com

The primary purpose of this role is to provide support to the Global Commercial Director in terms of generating new business activity. Assisting in wider responsibilities for the company’s internal communications, external marketing, and PR.  The right candidate will be highly self-motivated, work well under pressure, think out-of-the-box and will be able to easily initiate relaxed but informative conversations with individuals of all backgrounds and disciplines. 

This is an opportunity to be mentored and developed by seasoned professionals currently doing business on well-known projects in multiple locations in the US and around the world. 

Key responsibilities

  • Prepare proposals and presentations
  • Coordinate and assist in the completion of RFP / tender responses
  • Manage various process flows with other company groups
  • Help to manage CRM databases and sales reporting
  • Conduct new business research;  Compile and prepare reports and briefing papers
  • Advise upon and coordinate resources for attending events and conferences
  • Have oversight of all team diaries
  • Organize meetings and appointments when appropriate; provide briefing packs and manage follow-up correspondence
  • Hold responsibility for project resourcing and booking travel and accommodation 
  • Support, develop and maintain client relationships
  • Represent the company at conferences, trade shows, and networking events
  • Advise and track expenditures to help Commercial Director manage department budgets
  • Participate in and enable communication and information flow between all members of the sales and marketing team, wider company, and commercial director
  • Brief and manage external specialist consultants/resources when required. 
  • Write copy for sales and marketing materials, including proposals
  • Send out letters and emails to identified prospects.  

Experience

  • BA/BS degree preferred and 5+ years of professional work experience in sales, marketing, business development from any commercial industry
  • Excellent communication, interpersonal, and organizational skills. You should be a great writer, speaker, and listener.
  • Must have a proven track record in business development, working in a small-medium sized business, in a field related to design, planning, or architecture
  • Experience working in an international setting and ability to travel
  • Experience conducting client presentations
  • Experience conducting user research and writing research reports
  • Experience writing proposals in response to public tenders
  • Experience working in a collaborative environment

 Skills

  • Fluency in written and spoken English; other languages a plus.
  • Working knowledge of presentation programs such as PowerPoint, Excel, and Google slides
  • Working knowledge of CRM programs 
  • Curious, thoughtful and engaged across the board
  • Analytical thinker 
  • Comfortable with public speaking

Other

Attributes for success will include interests in industrial design, communication/graphic design, architecture, digital media, urban design, placemaking, and related fields.

Your salary will be commensurate with your education and work experience.

If you are interested in this role please send a cover letter and your CV to: jobs@appliedwayfinding.com subject matter Business Development Manager – US

 

Internships


Applied is always on the lookout for interns to join our London office. If you are contemplating a career in wayfinding we would like to hear from you. Not sure? Read on….

Applied Wayfinding is a hive for creatives who have an eye for design, who think strategically, and who want to be involved in projects from inception to implementation. An Applied Internship is a great opportunity for you to develop your talents and gain valuable experience at a world-class wayfinding company.

We value our interns – the skills, enthusiasm, insight and perspective that they bring – and a successful applicant would join a long list of interns who have built successful wayfinding careers at Applied and in the wider wayfinding community.

Although you’d be based in London, your projects could be located anywhere in the world, in any one of 16 time zones, in cities, districts, transport networks, airports, campuses, complexes, open spaces and buildings, for some of the biggest and smallest companies in the world.

About you

There is no single path into wayfinding. You might be studying or have qualifications in urban planning, product/industrial design, information design, transport planning, urban design, engineering, graphic design, architecture, UX/UI design, or service design.

You have an interest in how people are influenced through the design of the world around them, what influences their route choice, and how they navigate.

You are comfortable using Mac products and have experience with Adobe Creative Suite, office suites such as Google or Microsoft Office, and software relating to your discipline, for example Illustrator, CAD, 3D modelling software.

You have a keen graphic eye and attention to detail, a desire and dedication to deliver high quality.

The duration

3 months, with potential for extension or a redefined role by mutual agreement.

Place of work

22 Stukeley Street, London. Between Holborn and Covent Garden.

Compensation

You will be paid an allowance to cover your travel and subsistence expenses.

Applications

To apply please submit your CV and portfolio with a cover letter to jobs@appliedwayfinding.com and title your email with ‘Internship’.  Please take some time to think about why you’d be a good fit for Applied.

Applied Wayfinding supports equal opportunities in the workplace. All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, national origin or disability status.

 

Freelance Designers


Applied Wayfinding is looking to grow its freelance associate network of designers. We are looking for design professionals with a minimum of 3 years’ experience, who are eager to work on innovative wayfinding and information systems for the world’s leading cities, organisations, and institutions.

In particular, we are looking for the following specialists:

  • Information designers
  • Graphic designers
  • Wayfinding designers
  • Brand/visual identity designers
  • Environmental graphic designers
  • Industrial/product designers
  • UI/UX/Digital product designers

We prefer our freelancers to be able to work from our friendly London studio (Covent Garden) on a full or part time basis during project development.

Freelancers are expected to be highly motivated and passionate individuals, with the ambition and drive to deliver projects of the highest quality. They will work seamlessly with Applied’s creative directors, project managers, designers, and planners, while being able to work effectively and efficiently on their own initiative.

Skills and responsibilities

You will demonstrate a deep understanding of your field, backed up with a portfolio that underlines proficiency in your specialism. You will exhibit an ability to ideate, visualise and iterate strong design concepts. You will need to be confident and articulate, with excellent written and verbal communication skills.

Further skills include ability to:

  • Deliver of projects from conception to production with minimal supervision
  • Develop innovative design solutions for client deliverables
  • Plan and execute client presentation materials
  • Relate design work to the client’s business needs
  • Communicate clearly with all team members to ensure efficient workflow
  • Utilise software/tools relevant to your specialism, such as Illustrator, InDesign, Photoshop, Acrobat, and/or 3D modelling, CAD software

Requirements

Candidates will have worked for at least 3 years within the design industry, and be at middleweight or senior level. You will need to be available to work from within Applied’s London studio on at least a part time basis.

The role may require occasional travel to work at client site or other locations as part of a project team providing design, conceptualisation and solutions pertaining to deliverables.

How to apply:

If you feel you have some or all of the skills and experience we are looking for, we would love to hear from you. To apply, please submit your CV, portfolio, and cover letter to jobs@appliedwayfinding.com and title your email ‘Freelance [Your Specialism] Application’.

Due to the high volume of applications we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within three weeks of submitting your application, please assume you have been unsuccessful on this occasion.